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Sticker and Tattoos

Shipping & FAQ

Hello and welcome to the Purple Puffin shipping and delivery information page.  You will find prices for shipping depending on your delivery location in the tables below, plus lead times and frequently asked question, but if you can't see the information you are looking for then please contact customerservices@purplepuffin.co.uk.

Useful Shipping Information

Before you scroll down to our delivery pricing tables, here is some useful shipping information and tips.

Dispatch Time - We aim to dispatch normal orders within 3 working days of receiving them, most of the time we are well within this, but please remember to always order in plenty of time and that there may be unforseen delays with the courier.  If you need your order urgently then we recommend using one of our trackable services (does not include ROW).

Royal Mail - We use Royal Mail's standard first class service for the UK, and for the rest of world we use small packets airmail.  We do not offer a signed for service with Royal Mail, but for the UK we do offer a courier and priority upgrade service.

Courier Upgrade - If you are ordering to the UK and would like a signature for your parcel but don't need it in a hurry, then select our courier delivery service.  When we send your parcel it will be sent with one of our UK couriers on a trackable service that requires a signature on delivery.

Priority Upgrade - If you need your order in a hurry then for the UK and Europe you can choose our priority service.  Place your order before 12pm each working day and we will send it with a trackable courier that very same day*.  If you order after 12pm or on a weekend or bank holiday then your order will be processed the next working day (Monday to Friday). (*Priority is a 1 - 2 days service and at busy times it may take a extra day to dispatch your order).

Couriers - If your parcel doesn't arrive or is over our estimated delivery time, please contact us on customerservices@purplepuffin.co.uk. If you have ordered with Royal Mail and have not received a 'we tried to deliver' card, then you can try contacting your local sorting office directly to see if your parcel is waiting for you there.

Packaging - Items will come packed in either a box or a padded envelope.  We use paper and plastic packaging.  Unfortunately we do not offer a gift wrap or message service.

Order Status - To see what stage your order is at, please login and view your account page.

Delivery Charges

United Kingdom & The Channel Islands (Zone 1)

Order Value

Standard Service Shipping Charge

Courier Service Shipping Charge
Priority Service Shipping Charge
Up to £9.99
£1.95 £4.45
£6.95
£10.00 to £29.99 £3.99 £6.49
£8.99
Over £30.00
FREE £2.50
£5.00

Standard & Courier Delivery Times: Average 1 - 5 working days from dispatch but please allow up to 7 working days.
Priority Service Time: 1 - 3 working days from dispatch.

Ireland & Europe (Zone 2)

Ireland, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Corsica, Germany, Netherlands, Italy, Sicily, Latvia, Lithuania, Luxembourgh, Monaco, Poland, Portugal, Servia, Slovakia, Spain, Balearics, Sweden.

Order Value

Standard Service Shipping Charge

Priority Service Shipping Charge
Up to €29.99
€7.99 €12.99
€30.00 to €50.00 €9.99 €14.99
€50.00 to €100.00
€14.99 €19.99
Over €100.00
€19.99
€25.99

Standard Delivery Times: Average 4 - 10 working days from dispatch but please allow up to 15 working days.
Priority Service Time: 2 - 7 working days from dispatch.

Europe (Zone 3)

Azores, Estonia, Gibraltar, Greece, Hungary, Liechtenstein, Madeira, Malta, Norway, San Marino, Slovenia, Switzerland.

Order Value

Standard Service Shipping Charge

Priority Service Shipping Charge
Up to €29.99
€7.99 €12.99
€30.00 to €50.00 €14.99 €19.99
€50.00 to €100.00
€23.99 €28.99
€100.00 to €200.00
€29.99
€35.99
Over €100.00
€44.99
€49.99

Standard Delivery Times: Average 7 - 15 working days from dispatch but please allow up to 21 working days.
Priority Service Time: 4 - 7 working days from dispatch.

US, Canada & Rest of Europe (Zone 4)

United States, Canada, Albania, Andorra, Canary Islands, Croatia, Cyprus, Iceland, Romania, Russia, Turkey

Order Value

Standard Service Shipping Charge

Up to $15.00 (Up to €11.25)
$15.00 (€11.25)
$15.00 - $30.00 (€11.25 - €22.50)
$25.99 (€19.49)
$30.00 - $50.00 (€22.50 - €37.50)
$39.99 (€29.99)
$50.00 - $75.00 (€37.50 - €56.25)
$69.99 (€52.49)

$75.00 - $100.00 (€56.25 - €75.00)

$89.99 (€67.49)
$100.00 - $200.00 (€75.00 - €150.00)
$125.99 (94.49)
Over $200.00 (Over €150.00) $149.99 (€112.49)

Standard Delivery Times: Average 7 - 21 working days from dispatch but please allow up to 28 working days.

Rest of World (Zone 5)

All other countries not listed above.

Order Value

Standard Service Shipping Charge

Up to $15.00
$15.00
$15.00 - $30.00
$25.99
$30.00 - $50.00
$39.99
$50.00 - $75.00
$69.99

$75.00 - $100.00

$99.99
$100.00 - $200.00
$149.99
Over $200.00 $249.99

Standard Delivery Times: Average 10 - 21 working days from dispatch but please allow up to 28 working days. 



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